EFFECTS OF ORGANISATIONAL CULTURE, INFORMATION SHARING AND USE ON MANAGERIAL EFFECTIVENESS IN COMMERCIAL BANKS IN NIGERIA

Purpose: Improving managerial effectiveness has been the great concern of the board of management of the commercial banks in Nigeria. Organisational culture has been found to enhance effective job performance of managers in banks. Information which is a critical resource for input in the smooth running of business operations of banks has not been researched into. Therefore, organisational culture, information sharing and use are considered as potential factors for improving managerial effectiveness in the commercial banks in Nigeria. This study was designed to examine the effects of organisational culture, information sharing and information use on managerial effectiveness in commercial banks in Nigeria. Design/Methodology/Approach: The survey research design of the correlational type was adopted. A total of 1900 managers were sampled from the 19 out of 25 commercial banks in Nigeria. The questionnaire was used for data collection from 1900 managers out of which 1443 responded yielding a response rate of 75.9 percent. The data were analysed using correlation and multiple regression analyses. Findings: The findings revealed that the commercial banks in Nigeria had good organisational culture, and information sharing behavior of managers were also good. The managers used both formal and informal sources of information in carrying out their job roles. Organisational culture, information sharing and use had significant correlations with and joint effects on managerial effectiveness in the commercial banks in Nigeria. Originality/Value: The study established the potentials of organisational culture, information sharing and use for improving managerial effectiveness in the banking industry. This study would assist the board of management and authority of central banks to leverage organisational culture and information particularly information sharing and use for improving the managerial performance effectiveness. Research Limitation/Implications: The study adopted survey research design of the correlational study. The survey design of longitudinal study could have been used to determine the effects of organisational culture, information sharing and use on managerial effects in the commercial banks in Nigeria over three year period.