DIGITAL TECHNOLOGY DEVELOPMENT IMPACT ON ONLINE LEARNING QUALITY

Digital technological development has made a remarkable contribution to online education improvement although challenges to universities have still been existing during the process of quality management implementation. Particularly, there is a noticeable relationship between learning amenities and outcomes. The paper aims at exploring the factors affecting the online classroom quality on the background of technological applications and showing how to overcome online learning issues. The research significantly improves the quality of online teaching and learning activities at universities. The qualitative approach was utilized in the paper to answer theoretical framework questions, interpret and describe data. The quantitative approach support was involved in the process of data collection and variable analysis. The most outstanding findings that have positive effect on online learning quality are related to (1) available learning facilities, (2) adaptability to have access to the source, (3) challenges to cooperation during process of learning and self-study, (4) interaction effectiveness, (5) guide to content, (6) assistance from instructor, and (7) learning quality assessment. These research results are very helpful for universities or institutions to adjust online learning activities and ensure reliable evaluation quality.