EXPLORING THE STUDENTS’ PERSPECTIVES ON ACADEMIC SUPPORT SERVICES IN THE ADVANCED EDUCATION PROGRAM

This paper covers the SorSU GS's extensive delivery of student services and their impact on the students' academic careers. This study reveals key graduate school factors identified through detailed respondent profiles with demographic and academic backgrounds. Understanding these profiles is essential for academic knowledge integration. This research also shows students' evolving preferences for teaching and learning modalities, which affects their comprehension and interaction. A complete review of university staff service quality begins with a focus on friendliness and accessibility, which are vital to students’ performance and engagement. This study also examines participants' satisfaction with the academic institution's many services and initiatives for students. Finally, incorporating student recommendations aimed to greatly improve student affairs and services. The goal is to enhance service delivery to revive Sorsogon State University Graduate School (SorSU-GS) students' academic aspirations. This encourages the university's service development to consistently enhance the quality of learning by addressing the students’ needs and requirements with high-quality services.