THE IMPACTS OF KNOWLEDGE, SKILLS, ATTITUDE, COMMUNICATION, SUPPORT AND LOYALTY ON DECISION MAKING ISSUE: THE CASE OF MONGOLIA

This study aims to examine the correlation between knowledge, skills, attitude, communication, support, and loyalty on decision making. We attempt to evaluate the public servant employees’ decision making. We used SMART PLS-3.0 and SPSS-25.0 a qualitative research program, Cronbach's alpha (α coefficient), (T statistic) and (P values) were used to measure the data in this study. We analysed metrological, correlational, multifactorial and path analysis to agree with the study of other scholars’ attention for how factor variables affect public servant employees’ decision making. Six independent variables with various factors were identified and measured using a five-point scale ranging from 1 (strongly disagree) to 5 (strongly agree) on dependent variables. The results of our study indicated two hypotheses were positive related on decision making. Four hypotheses were negative related on decision making.